Hey Hey RSA
Today I got a customer satisfaction survey from EMC. It was specifically about RSA and how we like their products and the company in general. Cynically, I have to believe that it's not entirely a coincidence that they did this survey during BlackHat & DefCon because, well jeez maybe because half of the people receiving this aren't even in their home fucking state? There was a comment field to one of these asking "why do you feel this way". All I could muster was that they utterly blew it with me when they didn't immediately own up to what we all knew from day one: That their "Two Factor" auth SecurIDs were really now "One Factor" auth.
It's not gone well: